This privacy notice for
Orange County Plant Healthcare LLC
," "we," "us," or
), describes how and why we might collect, store, use, and/or share (
your information when you use our services ( "Services" ), such as when you:
- Visit our website
at https://ocplanthealthcare.com/ , or any website of ours that links to this privacy notice
- Engage with us in other
related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with
Orange County Plant Healthcare LLC
and the Services, the choices you make, and the products and
features you use. Click
here to learn more.
Do we process any sensitive personal information?
We do not process sensitive personal information.
Do we receive any information from third parties?
We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more.
In what situations and with which
parties do we share personal
information? We may share information in specific situations and with specific third parties. Click here to learn more.
How do we keep your information safe? We have
organizational and technical processes and procedures in place to protect your
personal information. However, no electronic transmission over the internet or information storage technology
can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will
not be able to defeat our security and improperly collect, access, steal, or modify your information.
here to learn more.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more.
How do you exercise your rights? The easiest way to exercise your rights is by filling out our contact form available
, or by contacting us. We will consider and act upon any request in
accordance with applicable data protection laws.
Want to learn more about what
Orange County Plant Healthcare LLC
does with any information we collect? Click
here to review the notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
express an interest in obtaining information about us or our
products and Services, when you participate in activities on the Services, or otherwise when you contact
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
- Log and Usage
Data. Log and usage data is service-related, diagnostic, usage, and performance information our
servers automatically collect when you access or use our Services and which we record in log files.
Depending on how you interact with us, this log data may include your IP address, device information,
browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and
files viewed, searches, and other actions you take such as which features you use), device event information
(such as system activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
- Device Data. We
collect device data such as information about your computer, phone, tablet, or other device you use to
access the Services. Depending on the device used, this device data may include information such as your IP
address (or proxy server), device and application identification numbers, location, browser type, hardware
model, Internet service provider and/or mobile carrier, operating system, and system configuration
- Location Data.
We collect location data such as information about your device's location, which can be either precise or
imprecise. How much information we collect depends on the type and settings of the device you use to access
the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us
your current location (based on your IP address). You can opt out of allowing us to collect this information
either by refusing access to the information or by disabling your Location setting on your device. However,
if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
about our data collection and sharing practices
can be found in this privacy notice
Orange County Plant Healthcare LLC
disclosed or sold any personal information to third
parties for a business or commercial purpose in the
preceding twelve (12) months.
Orange County Plant
will not sell personal
information in the future belonging to website visitors,
users, and other consumers.
- To respond
to user inquiries/offer support to users. We may process your information to respond
to your inquiries and solve any potential issues you might have with the requested service.
- To evaluate and improve our Services,
products, marketing, and your experience. We may process your
information when we believe it is necessary to identify usage trends,
determine the effectiveness of our promotional campaigns, and to evaluate and
improve our Services, products, marketing, and your experience.
In Short: We may share information in specific situations described in this section and/or with the following
may need to share your personal information in the following
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to
purposes outlined in this privacy notice unless
otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than
When we have no ongoing legitimate business need to process your personal information, we will either delete or
information, or, if this is not possible (for example,
because your personal information has been stored in
backup archives), then we will securely store your
personal information and isolate it from any further
processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
technical security measures.
We have implemented appropriate and reasonable technical and
measures designed to protect the security of any
personal information we process. However, despite our
safeguards and efforts to secure your information, no
electronic transmission over the Internet or information
storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers,
cybercriminals, or other
parties will not be able to defeat our security and
improperly collect, access, steal, or modify your
information. Although we will do our best to protect
your personal information, transmission of personal
information to and from our Services is at your own
risk. You should only access the Services within a
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at
8. WHAT ARE YOUR PRIVACY RIGHTS?
You may review,
change, or terminate your account at any
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your personal information,
which may be express
and/or implied consent depending on the applicable law,
the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by
using the contact details provided in the section "
HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?
" below .
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor,
when applicable law allows, will it affect
the processing of your personal information conducted in
reliance on lawful processing grounds other than consent.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
If you have questions or comments about your privacy rights, you may email us at
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (
or setting you can activate to signal your privacy
preference not to have data about your online browsing
activities monitored and collected. At this stage no
uniform technology standard for recognizing and
implementing DNT signals has been finalized . As such, we
do not currently respond to DNT browser signals or any
other mechanism that automatically communicates your
choice not to be tracked online. If a standard for
online tracking is adopted that we must follow in the
future, we will inform you about that practice in a
revised version of this privacy
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the
"Shine The Light" law, permits
our users who are California residents to request and
obtain from us, once a year and free of charge,
information about categories of personal information (if
any) we disclosed to third parties for direct marketing
purposes and the names and addresses of all third
parties with which we shared personal information in the
immediately preceding calendar year. If you are a
California resident and would like to make such a
request, please submit your request in writing to us
using the contact information provided
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g.
CCPA Privacy Notice
The California Code of Regulations defines a
(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as
If this definition of
"resident" applies to
you, we must adhere to certain rights and obligations
regarding your personal
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
B. Personal information categories listed in the California Customer Records statute
Name, contact information, education, employment, employment history, and financial information
C. Protected classification characteristics under California or federal law
Gender and date of birth
D. Commercial information
Transaction information, purchase history, financial details, and payment information
E. Biometric information
Fingerprints and voiceprints
F. Internet or other similar network activity
Browsing history, search history, online
G. Geolocation data
H. Audio, electronic, visual, thermal, olfactory, or similar information
Images and audio, video or call recordings created in connection with our business activities
I. Professional or employment-related information
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
J. Education Information
Student records and directory information
K. Inferences drawn from other personal information
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
- Receiving help through
our customer support channels;
- Participation in
customer surveys or contests; and
- Facilitation in the
delivery of our Services and to respond to your
How do we use and share your personal information?
You may contact us
by email at
by visiting https://ocplanthealthcare.com/contact/
or by referring to the contact
details at the bottom of this document.
If you are using an
authorized agent to
exercise your right to opt out we may deny a request if
the authorized agent does
not submit proof that they have been validly authorized to act on
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be
"selling" of your
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
- whether we collect and
use your personal information;
- the categories of
personal information that we collect;
- the purposes for which
the collected personal information is used;
- whether we sell your
personal information to third parties;
- the categories of
personal information that we sold or disclosed for a
- the categories of third
parties to whom the personal information was sold or
disclosed for a business purpose; and
- the business or
commercial purpose for collecting or selling personal
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g.
, phone or
email) that you have previously provided to us. We may
also use other verification methods as the circumstances
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Other privacy rights
- You may object to the
processing of your personal information.
- You may request
correction of your personal data if it is incorrect or
no longer relevant, or ask to restrict the processing
of the information.
- You can designate an
authorized agent to make a request under the CCPA on your behalf. We may deny a request from an agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to opt
out from future selling of your personal information
to third parties. Upon receiving an opt-out request,
we will act upon the request as soon as feasibly
possible, but no later than fifteen (15) days from the
date of the request submission.
To exercise these rights, you can contact us
by email at
or by referring to the contact
details at the bottom of this document. If you have a
complaint about how we handle your data, we would like to
hear from you.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated
date and the updated version will be effective as
soon as it is accessible. If we make material changes to
this privacy notice, we may notify you either by
prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of
how we are protecting your
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may
email us at [email protected]
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please
request form by clicking here